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City of Brighton Press Releases

Posted on: July 15, 2021

Brighton residents encouraged to take new community survey


The City of Brighton is launching The National Community Survey (NCS) through Polco NRC (National Research Center) to get resident input on a wide range of community issues ranging from crime and safety and employment opportunities to overall quality of life. Residents are encouraged to take the community survey to help provide feedback to plan for Brighton's future. This month, 2,700 households will begin receiving surveys in the mail asking them to participate, and their responses will be weighted and analyzed for the survey results. Following the return of the mailed surveys, an online version of the same survey will be available for the rest of the community to complete in August. More information will be sent out on the online survey when it becomes open.

Residents will be asked to provide their zip code to confirm where they live (this allows the City to be sure of no duplicate participants and to see which general area of the city respondents live in). Responses will remain anonymous and personal information will be securely stored on Polco.

Once results are in, they will be analyzed by Polco NRC and then presented to City Council. Public feedback from the survey will help Council and City staff to identify areas needing improvement, and ultimately, impact decision-making for City projects and initiatives.

“This survey is a great way to get a pulse of the community,” said Jane Bais DiSessa, Brighton City Manager. “It’s important we do this every couple of years to help align the priorities of Council and City staff with that of the community. We are looking forward to seeing the results from this survey.”

This is the second time the City of Brighton has worked with NRC to conduct a community survey, the last time being in 2014. NRC and Polco have since merged. Polco NRC has worked with 500-plus cities across the United States, including many in Colorado like Commerce City, Broomfield and Westminster, which help to serve as benchmark cities to Brighton. The National Community Survey, in partnership with the International City/County Management Association (ICMA), is currently the gold standard in community assessments. This benchmarking survey will provide a comprehensive and accurate picture of livability and resident perspectives about local government services, policies and management.

If you have questions about the survey, please email

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